Our Services
Spaces shaped for your life.
At CLAY, we design and craft your spaces with intention, thoughtfulness and integrity.

What we do
01.
Design
When you work with CLAY, you won’t need to find an outside designer for your space - you’ll have the support of our in-house team of experts who work to understand your vision, needs and budget. They are with you from the very beginning, they’re key to ensuring your space is both stunning and functional, using industry-leading technology to help execute and bring your new space to life.
02.
Renovations
From completely redesigning entire homes, to updating single rooms like kitchens, bathrooms or basements, no project is too big or too small. We’ll work with you to understand your unique needs and shape a space you love.
03.
Additions
Maybe you love your home, but it isn’t meeting your needs anymore. Or maybe you’ve considered moving, but decided to invest in your current space instead. Whatever your vision is, the road to get there doesn’t have to feel overwhelming and complicated. Our team of honest, caring experts and full-suite of services are here to help you design and create something that better meets your needs now and for years to come.
04.
New Builds
At CLAY, we take a holistic approach to custom builds, ensuring your space is unique and functional, reflective of your taste and crafted with care. From design concepts to the final details, our designers, carpenters and cabinet makers are your trusted partners every step of the way. Whether it’s a family home, cottage or something else entirely, we’re here to help you create a space shaped for your life, and one you can feel proud of.
05.
Millwork & Cabinetry
When it comes to wood, if you can envision it, we can build it. We pride ourselves on designing, building and restoring everything from vanities to mantles, cabinets, trim, decks, porches and more, with an unmatched eye for detail and passion for unique and beautiful results. And everything is built in house, so your pieces are one-of-a-kind and uniquely yours.
06.
Heritage & Restoration Work
We specialize in heritage construction that respects the past while meeting today’s standards. Our team has extensive experience navigating heritage permitting, working closely with municipalities and conservation authorities to ensure approvals are handled smoothly and correctly. Every project is approached with attention to detail, historical accuracy, and a deep respect for the building’s legacy.
Our goal is simple: protect the heritage value, maintain the original look, and ensure the building stands strong for generations to come.
07.
Commercial Projects
We deliver commercial projects that balance durability, functionality, and craftsmanship. From custom millwork, such as contractor and reception desks, to full interior fit-outs, our team works closely with clients to create spaces that are both practical and well-built. Our experience also includes specialized builds, such as constructing new kennels and purpose-designed spaces that require thoughtful planning, code compliance, and long-term performance. Whether the project is a renovation, addition, or new build, we approach each commercial job with clear communication, attention to detail, and a focus on meeting operational needs.
The result is commercial spaces that work hard, look professional, and are built to last.
Why Clay

Great Designs. Real People. In an era of global outsourcing, we remain committed to local craftsmanship. We believe furniture and cabinetry require a level of "face-time" and precision that mass manufacturing simply cannot provide.
Why Local Matters
Accountability: We handle the entire lifecycle—from initial design to final installation. No third-party contractors.
Sustainability: We prioritize local suppliers and urban salvage to minimize our footprint.
Community: We invest in our people and the future of the trade through dedicated apprenticeship programs.
The Result: A sustainable, human-level product where the value is felt in both the craftsmanship and the experience.
Our Process


Initial Appointment
Based on the scope of work, your first appointment is booked with either Craig or Chris Haindl. They come to your home and discuss the project. Back at the office the design team puts together the proposed layout, and some options and then the full proposal.
Proposal review
You are invited to our showroom, and shop to review and discuss the proposal. It is a great opportunity to talk options, and see the products and services offered.
Follow-up
You are encouraged to take some time weigh your options, ask questions, make revisions whatever necessary to make the most informed decision you can. This may be the point you ask for our 3D services to help conceptualize the project further.
Ready to go
When the contract is signed, deposit given, we begin the process of designing, permitting, and making selections for your project.
Renovation
You will have the same designer, and lead carpenter throughout the project. The rest of the Covenant Team works at their direction to see the project through to completion.
Enjoy
Wine, coffee, and start making memories.


Awards
We take great pride in the work we do, and love seeing others get just as excited about it.
We’re grateful that our work has been featured in Lifestyle magazine and on HGTV, and we’ve been formally recognized with the following awards:
- Best of London General Contractor & Millwork shop - 2025
- LHBA Awards of Excellence, Best Reno under $100,000 - 2025
- Best of London Renovator/Contractor - 2016, 2017, 2020, 2021
- Consumer Choice Award - Home Renovation - 2020, 2021, 2022
- Better Business Bureau Integrity Award
- Numerous London Home Builders Association Awards, including Design and Awards of Creative Excellence - 2000 & 2012
- The City of London’s Urban Design Award for Small Scale Residential Buildings - 2013
Want to learn more about what we can do? Check out some of our recent projects.





